1. Introduction
Welcome to HopShops (“we,” “our,” or “us”). This Privacy Policy explains how HopShops, Inc. collects, uses, discloses, and safeguards your information when you use our mobile application and website (collectively, the “Service”). Please read this policy carefully.
2. Information We Collect
2.1 Information You Provide
- Account information: Name, email address, and password when you create an account.
- Saved products: Products, search queries, and lists you explicitly save within your profile.
- Communications: Messages you send to our support team.
2.2 Information Collected Automatically
- Usage data: Search parameters used, features clicked, and generic app interaction flow logs.
- Device information: Device type, operating system version, browser type, and IP address.
- Location data: General geographic location based on IP address only (e.g., country or region).
2.3 Third-Party WebViews and Payment Isolation
When you attempt to purchase an indexed product, the Service renders the retail page via an in-app WebView. HopShops operates strictly as a gateway search layout. We do not track, scan, access, or store any personal data entered into that frame, including checkout addresses, payment profiles, names, or financial credentials. Your payment entry exists strictly between you and the external vendor.
3. How We Use Your Information
- Provide, maintain, and secure the search engine functionality.
- Save your curated product preferences inside your registered account.
- Send essential transactional app notifications (such as password resets).
- Analyze technical performance and debug error crashes.
- Comply with required legal conditions.
4. How We Share Your Information
We do not sell, monetize, or lease your personal data. Your information is shared only under the following exceptions:
- Service providers: Trusted backend infrastructure vendors who manage our user databases or cloud servers.
- Legal requirements: When compelled by valid administrative procedures to protect safety or properties.
5. Data Retention and Account Deletion
We retain account data as long as your profile remains open. You can completely erase your profile records and all saved content permanently at any moment by using the “Delete Account” tool in your App Settings menu, or by requesting removal via privacy@hopshops.site.
6. Your Rights and Choices
- Access & Correction: Review or modify your registered settings inside your account dashboard.
- Data Erasure: Initiate full account deletion via native settings options.
7. Security
We implement industry-standard encryption protocols (TLS) for all data moving between your mobile app and our servers.
8. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of modifications by updating the “Last updated” date above.
10. Contact Us
- Email: privacy@hopshops.site